Frequently Asked Questions
Is Oxiah a replacement for a human medical doctor?
Absolutely not. Oxiah is an administrative medical history compilation tool. It acts as an automated “digital intake form” that translates your symptoms into a structured, standardized clinical PDF. A licensed, human medical professional must always review the report to issue any official diagnosis or treatment plan.
How much does it cost to use Oxiah?
Oxiah is entirely free for patients completing a digital intake session. The platform functions as an infrastructure routing service, and any processing or administrative fees are handled directly through our B2B partnerships with participating clinics, healthcare providers, or regional urgent care networks.
Where is my data stored and who can see it?
Your data privacy is strictly protected under Swiss law. The structured clinical report is transmitted directly to your selected healthcare provider. Oxiah does not maintain a permanent database of your medical history; your contact details are stored temporarily and exclusively for the short window required for the doctor or clinic to reach back out to you. All infrastructure is hosted in Switzerland on secure, Swiss-compliant servers.
What happens if my symptoms are severe during the intake process?
The application is designed with strict “Red Flag” safety logic. If your responses match specific critical triage criteria, the platform immediately triggers a hard emergency stop, securely halts the data collection session, and gives you direct commands to contact Swiss Emergency Services at 144.